Posted by Matukewicz Furniture | April 16, 2012
How do I place an order?
Just call, come by, or e-mail.
4434 S. 74th E. Ave
Tulsa, OK 74145
Do you have a showroom?
Yes, our showroom is in the front of our manufacturing facility. Several examples of our furniture can be seen here, and floor models are available for sale. Normal showroom hours are weekdays from 9am-5pm CST, but we are typically on site at other times as well. If you’d like to stop by in the evening or on the weekend, just give us a call at (918)289-4950 to set up an appointment, or make sure we’re there.
What if I’m interested in a custom piece that’s unlike anything on the website?
Matukewicz Furniture specializes in one-of-a-kind custom pieces. Most of our orders are something we’ve never built before. Just let us know what you’re interested in and we’ll let you know if we can build it.
I saw a piece of furniture in a store, but it was too expensive. Can you build it for less money?
In general, custom manufacturing is more expensive than mass production. Occasionally, we can give a better price if you choose less expensive materials.
Are Matukewicz Furniture products made by hand or machines?
Both! We use CNC machines for much of our cutting and carving. The building process, however, such as joinery and finishing touches, are all done by hand. This increases the manufacturing quality and allows for more creative options.
What types of materials do you work with?
We work mostly with wood, metal, motors, granite, stone, and glass.
What types of woods do you use?
The most common woods that we use are cherry, mahogany, maple, oak, pine, poplar, teak, and walnut. If there is another wood that you’d like to use just let us know and we’ll order it for you. We also use veneers; these are typically chosen for more exotic wood types such as babinga, burl, rosewood, zebrawood, etc.
Aren’t veneers lower quality?
No! Veneer is not lower quality. In fact, some of the most expensive furniture is made using veneers. Veneer is cut thin from lumber and then attached to a solid base. Veneers are cut in a precise way to show the beautiful patterns in wood grain.
Can I get wood samples?
Yes. If you live near our facility you can view samples in person at our shop. If you live further away, or would prefer that samples be mailed to you, we may charge a minimal fee.
What kind of finish do you use?
We can create just about any finish, natural or stained. We use a hardened topcoat specific to the final application of the product, and sheen level can range from very low to very high (glass-like shine), depending on the client’s preference.
Can you match the color of my existing furniture?
If we see your furniture in person (or you send us a sample of it), we can usually match it very close.
What type of remote control is used for the TV-Lifts?
MFC Lift Systems are operated and controlled by a CC12 Xantech remote relay; and function by universal remote as well as an on-board activation switch. The system includes 2 factory installed HDMI wires, an optical audio wire, an Ethernet wire, and a speaker wire. A power surge protector is included. If you have a home automation system please check with your home automation technician to ensure that the CC12 relay will work with your system. To our knowledge all systems are compatible but client is responsible for confirming this.
How long does it take to complete an order?
It depends on the size and complexity of the project, how many other projects we’re working on, and if you’ve requested a rush order. On average, it takes about 6-12 weeks. Sometimes a rush order may be completed in a few days, and complex or large orders may take longer. We will give you the current lead time at the time of the order.
How will the furniture be delivered?
If you live in or around Oklahoma, we usually deliver the furniture to you personally. If the delivery is more than 300 miles outside of Oklahoma, we may use a shipping service, but we do ensure that the furniture is crated, wrapped, and secured. White glove delivery is available for an additional fee. Personal delivery and set-up anywhere in the U.S. is always an option for an additional fee. Just ask us!
How much does shipping cost?
It just depends on how big the item is, how much it weighs, how much structural packaging it needs, and how far we’re shipping it. We can give close estimates as we determine these specifics. Some of our products come with free shipping (refer to item description).
Does Matukewicz Furniture offer a warranty or return policy?
We do offer a warranty on motorized components within the furniture (as long as it is due to defection and not abuse or normal wear and tear). For the furniture itself, if for some reason you are unhappy with your order, you are welcome to speak to the owner, Jeff Matukewicz, to explore your options.
What type of payments do you accept?
We accept cash, check, money order, and all major credit cards.
If you have a question that we haven’t addressed, please let us know and we’ll get back to you ASAP.